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abi-global-health

The United Kingdom

Abi telehealth services and configurations available in The United Kingdom.

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Abi telehealth service options

· Text micro-consults.

· Medication Prescriptions.

· Specialist referrals.

· Video Consultations.

· Voice Consultations.

User onboarding options

· Outbound SMS.

· Outbound Email.

· Inbound (landing page, embed).

· Offline (QR code).

Abi user interfaces

· Chat Bot.

· Web App.

· Widget.

· Services APIs.

Top 3 Chats Apps

1. Messenger.

2. WhatsApp.

3. Skype.

easy-integration-abi

Abi telehealth service options

· Text micro-consults.

· Medication Prescriptions.

· Specialist referrals.

· Video Consultations.

· Voice Consultations.

User onboarding options

· Outbound SMS.

· Outbound Email.

· Inbound (landing page, embed).

· Offline (QR code).

Abi user interfaces

· Chat Bot.

· Web App.

· Widget.

· Services APIs.

Top 3 Chats Apps

1. Messenger.

2. WhatsApp.

3. Skype.

Abi Healthcare Professionals

· General Physicians.

· General Nurses.

· Specialist Nurses.

· Specialist Physicians.

Languages supported

· English.

Branding options

· Abi branded.

· Co-branded.

· White labelled.

Abi Healthcare Professionals

· General Physicians.

· General Nurses.

· Specialist Nurses.

· Specialist Physicians.

Languages supported

· English.

Branding options

· Abi branded.

· Co-branded.

· White labelled.

Regulatory information
for your market

Telehealth regulation

There are no specific data privacy requirements relating to telehealth, therefore the usual principles of the General Data Protection Regulation (“GDPR”) as implemented and tailored by the Data Protection Act 2018 apply. Organisations engaging in telehealth will need to comply with the following 7 key principles and ensure they have a lawful basis for processing:

lawfulness, fairness and transparency; purpose limitation (i.e. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes); data minimisation (i.e. data collected should be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; accuracy (and kept up to date); storage limitation (i.e. kept for no longer than necessary for the purposes for which the data is processed); integrity and confidentiality (security) (i.e. processed in a manner that ensures appropriate security of the personal data); and accountability (which requires organisations to take appropriate processes and records in place to demonstrate compliance). Given telehealth is likely to involve the processing of special category data (health data, genetic data, biometric data (where used for identification purposes), the provisions relating to special category data in the GDPR will apply.

Source.

Privacy and Data Protection

There are no specific data privacy requirements relating to telehealth, therefore the usual principles of the General Data Protection Regulation (“GDPR”) as implemented and tailored by the Data Protection Act 2018 apply. 

Source.

Telehealth regulation

There are no specific data privacy requirements relating to telehealth, therefore the usual principles of the General Data Protection Regulation (“GDPR”) as implemented and tailored by the Data Protection Act 2018 apply. Organisations engaging in telehealth will need to comply with the following 7 key principles and ensure they have a lawful basis for processing:

lawfulness, fairness and transparency; purpose limitation (i.e. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes); data minimisation (i.e. data collected should be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed; accuracy (and kept up to date); storage limitation (i.e. kept for no longer than necessary for the purposes for which the data is processed); integrity and confidentiality (security) (i.e. processed in a manner that ensures appropriate security of the personal data); and accountability (which requires organisations to take appropriate processes and records in place to demonstrate compliance). Given telehealth is likely to involve the processing of special category data (health data, genetic data, biometric data (where used for identification purposes), the provisions relating to special category data in the GDPR will apply.

Source.

Privacy and Data Protection

There are no specific data privacy requirements relating to telehealth, therefore the usual principles of the General Data Protection Regulation (“GDPR”) as implemented and tailored by the Data Protection Act 2018 apply. 

Source.

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