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abi-global-health

Ireland

Abi telehealth services and configurations available in Ireland.

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Abi telehealth service options

· Text micro-consults.

· Medication Prescriptions.

· Specialist referrals.

· Video Consultations.

· Voice Consultations.

User onboarding options

· Outbound SMS.

· Outbound Email.

· Inbound (landing page, embed).

· Offline (QR code).

Abi user interfaces

· Chat Bot.

· Web App.

· Widget.

· Services APIs.

Top 3 Chats Apps

1. WhatsApp.

2. Telegram.

3. Messenger.

easy-integration-abi

Abi telehealth service options

· Text micro-consults.

· Medication Prescriptions.

· Specialist referrals.

· Video Consultations.

· Voice Consultations.

User onboarding options

· Outbound SMS.

· Outbound Email.

· Inbound (landing page, embed).

· Offline (QR code).

Abi user interfaces

· Chat Bot.

· Web App.

· Widget.

· Services APIs.

Top 3 Chats Apps

1. WhatsApp.

2. Telegram.

3. Messenger.

Abi Healthcare Professionals

· General Physicians.

· General Nurses.

· Specialist Nurses.

· Specialist Physicians.

Languages supported

· English.

Branding options

· Abi branded.

· Co-branded.

· White labelled.

Abi Healthcare Professionals

· General Physicians.

· General Nurses.

· Specialist Nurses.

· Specialist Physicians.

Languages supported

· English.

Branding options

· Abi branded.

· Co-branded.

· White labelled.

Regulatory information
for your market

Telehealth regulation

Telehealth is not regulated specifically in Ireland, and there is a lack of legislation and regulatory schemes specific to digital health IT and eHealthcare.

However, there are several legislative and regulatory schemes which apply to the practice of virtual medicine, such as consumer and data protection by way of general application, and tailored legislation for medical professionals.

In respect of the provision of health services, the Health Act 2004 and the Health Act 2007 apply to medical services. Healthcare practitioners involved in telehealth will be subject to the applicable regulations and codes of practice for their profession, for example, doctors providing medical services via telehealth are required to be registered with the Medical Council, as is required when providing services via traditional means. Doctors providing telemedical services must also comply with the standards of good practice, and the ethical guide deals specifically with telemedicine and reiterates that doctors must be satisfied that the telehealth services being provided are safe and suitable. It is important that all healthcare providers comply with the relevant codes of conduct, regardless of the means by which the services are provided, and these guides may also specifically address the provision of telehealth.

Source.

Privacy and Data Protection

There are no specific privacy or data protections laws in respect of telehealth services, however there are special rules regarding how health data can be processed.

Ireland is governed by the GDPR, which is further implemented by the Data Protection Act 2018. Most of the personal data which is processed in the provision of telehealth services will be health data, which is classed as special category data under GDPR. The GDPR prohibits the processing of special category data unless there is a lawful basis under Article 6, and also an exception for processing under Article 9.

Depending on the nature and purpose of the processing, there are a number of lawful bases under Article 6 and exemptions under Article 9 which may be relevant for the processing of special category data, including health data.

Source.

Telehealth regulation

Telehealth is not regulated specifically in Ireland, and there is a lack of legislation and regulatory schemes specific to digital health IT and eHealthcare.

However, there are several legislative and regulatory schemes which apply to the practice of virtual medicine, such as consumer and data protection by way of general application, and tailored legislation for medical professionals.

In respect of the provision of health services, the Health Act 2004 and the Health Act 2007 apply to medical services. Healthcare practitioners involved in telehealth will be subject to the applicable regulations and codes of practice for their profession, for example, doctors providing medical services via telehealth are required to be registered with the Medical Council, as is required when providing services via traditional means. Doctors providing telemedical services must also comply with the standards of good practice, and the ethical guide deals specifically with telemedicine and reiterates that doctors must be satisfied that the telehealth services being provided are safe and suitable. It is important that all healthcare providers comply with the relevant codes of conduct, regardless of the means by which the services are provided, and these guides may also specifically address the provision of telehealth.

Source.

Privacy and Data Protection

There are no specific privacy or data protections laws in respect of telehealth services, however there are special rules regarding how health data can be processed.

Ireland is governed by the GDPR, which is further implemented by the Data Protection Act 2018. Most of the personal data which is processed in the provision of telehealth services will be health data, which is classed as special category data under GDPR. The GDPR prohibits the processing of special category data unless there is a lawful basis under Article 6, and also an exception for processing under Article 9.

Depending on the nature and purpose of the processing, there are a number of lawful bases under Article 6 and exemptions under Article 9 which may be relevant for the processing of special category data, including health data.

Source.

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