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abi-global-health

Germany

Abi telehealth services and configurations available in Germany.

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Abi telehealth service options

· Text micro-consults.

· Medication Prescriptions.

· Specialist referrals.

· Video Consultations.

· Voice Consultations.

User onboarding options

· Outbound SMS.

· Outbound Email.

· Inbound (landing page, embed).

· Offline (QR code).

Abi user interfaces

· Chat Bot.

· Web App.

· Widget.

· Services APIs.

Top 3 Chats Apps

1. WhatsApp.

2. Messenger.

3. Skype.

easy-integration-abi

Abi telehealth service options

· Text micro-consults.

· Medication Prescriptions.

· Specialist referrals.

· Video Consultations.

· Voice Consultations.

User onboarding options

· Outbound SMS.

· Outbound Email.

· Inbound (landing page, embed).

· Offline (QR code).

Abi user interfaces

· Chat Bot.

· Web App.

· Widget.

· Services APIs.

Top 3 Chats Apps

1. WhatsApp.

2. Messenger.

3. Skype.

Abi Healthcare Professionals

· General Physicians.

· General Nurses.

· Specialist Nurses.

· Specialist Physicians.

Languages supported

· German.

· English.

Branding options

· Abi branded.

· Co-branded.

· White labelled.

Abi Healthcare Professionals

· General Physicians.

· General Nurses.

· Specialist Nurses.

· Specialist Physicians.

Languages supported

· German.

· English.

Branding options

· Abi branded.

· Co-branded.

· White labelled.

Regulatory information
for your market

Telehealth regulation

In Germany, the requirements of telehealth are not regulated in one specific law, but rather in a patchwork of different laws, regulations and directives.

Essential aspects of telehealth, e.g. remote treatment, prescription, reimbursement, documentation and informed consent requirements, are regulated, inter alia, in the new German Patients Data Protection Act (“PDSG”), the German Social Code Book V (“SGB V“), the German Federal Framework Agreement for Physicians (“BMV-Ä“), the German Drug Act (“AMG“), the German Act on Drug Advertising (“HWG“), the Model Professional Code for Physicians in Germany (“MBO-Ä“) and the Model Professional Code for Psychological Psychotherapists and Child and Youth Psychotherapists (“MBO-P“).

Source.

Privacy and Data Protection

The processing of personal data in the context of the provision of telehealth services is primarily governed by the General Data Protection Regulation (EU) 2016/679 (“GDPR“), as well as the German Federal Data Protection Act (“BDSG“).

Source.

Telehealth regulation

In Germany, the requirements of telehealth are not regulated in one specific law, but rather in a patchwork of different laws, regulations and directives.

Essential aspects of telehealth, e.g. remote treatment, prescription, reimbursement, documentation and informed consent requirements, are regulated, inter alia, in the new German Patients Data Protection Act (“PDSG”), the German Social Code Book V (“SGB V“), the German Federal Framework Agreement for Physicians (“BMV-Ä“), the German Drug Act (“AMG“), the German Act on Drug Advertising (“HWG“), the Model Professional Code for Physicians in Germany (“MBO-Ä“) and the Model Professional Code for Psychological Psychotherapists and Child and Youth Psychotherapists (“MBO-P“).

Source.

Privacy and Data Protection

The processing of personal data in the context of the provision of telehealth services is primarily governed by the General Data Protection Regulation (EU) 2016/679 (“GDPR“), as well as the German Federal Data Protection Act (“BDSG“).

Source.

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