Austria
Abi telehealth services and configurations available in Austria.
Abi telehealth service options
· Text micro-consults.
· Medication Prescriptions.
· Specialist referrals.
· Video Consultations.
· Voice Consultations.
User onboarding options
· Outbound SMS.
· Outbound Email.
· Inbound (landing page, embed).
· Offline (QR code).
Abi user interfaces
· Chat Bot.
· Web App.
· Widget.
· Services APIs.
Top 3 Chats Apps
1. Telegram.
2. WhatsApp.
3. Discord.
Abi telehealth service options
· Text micro-consults.
· Medication Prescriptions.
· Specialist referrals.
· Video Consultations.
· Voice Consultations.
User onboarding options
· Outbound SMS.
· Outbound Email.
· Inbound (landing page, embed).
· Offline (QR code).
Abi user interfaces
· Chat Bot.
· Web App.
· Widget.
· Services APIs.
Top 3 Chats Apps
1. Telegram.
2. WhatsApp.
3. Discord.
Abi Healthcare Professionals
· General Physicians.
· General Nurses.
· Specialist Nurses.
· Specialist Physicians.
Languages supported
· German.
· English.
Branding options
· Abi branded.
· Co-branded.
· White labelled.
Abi Healthcare Professionals
· General Physicians.
· General Nurses.
· Specialist Nurses.
· Specialist Physicians.
Languages supported
· German.
· English.
Branding options
· Abi branded.
· Co-branded.
· White labelled.
Regulatory information
for your market
Telehealth regulation
No explicit regulations relating to telehealth are in place (yet). Relevant provisions from which to source some guidance can be found inter alia in the Federal Doctors Act (ÄrzteG), Federal Dentist Act (ZahnärzteG), Federal Health Telematics Act (Gesundheitstelematikgesetz) and the Health Telematics regulation (Gesundheitstelematikverordnung). The latter specifically deals with the processing of personal electronic health data and genetic data by healthcare providers.
Privacy and Data Protection
Beside the general applicability of GDPR and the Austrian Data Protection Act, the following specific personal data protection laws apply to defined restricted specific data applications (e.g. data transfers between doctors / hospitals):
- Federal Health Telematics Act (Gesundheitstelematikgesetz); and
- Health Telematics Regulation (Gesundheitstelematikverordnung).
Telehealth regulation
No explicit regulations relating to telehealth are in place (yet). Relevant provisions from which to source some guidance can be found inter alia in the Federal Doctors Act (ÄrzteG), Federal Dentist Act (ZahnärzteG), Federal Health Telematics Act (Gesundheitstelematikgesetz) and the Health Telematics regulation (Gesundheitstelematikverordnung). The latter specifically deals with the processing of personal electronic health data and genetic data by healthcare providers.
Privacy and Data Protection
Beside the general applicability of GDPR and the Austrian Data Protection Act, the following specific personal data protection laws apply to defined restricted specific data applications (e.g. data transfers between doctors / hospitals):
- Federal Health Telematics Act (Gesundheitstelematikgesetz); and
- Health Telematics Regulation (Gesundheitstelematikverordnung).
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